Privacy Policy

1. Information Collection
1.1 When you subscribe to our service(s) at registration, we collect your name, email address, phone number, and payment information to create and manage your account.
1.2 We use cookies on our website to gather data about your interactions, allowing us to personalize your experience and improve our services.
2. Information Use and Disclosure
2.1 We use the information we collect to provide and improve our services, process transactions, personalize your experience, and communicate with you effectively.
2.2 We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering marketing communications.
2.3 Your payment information is shared with our payment processor to complete your transactions securely.
2.4 We may share your email address with our marketing platform to send you promotional offers and newsletters, but you can opt-out at any time.
2.5 We use third-party analytics providers to understand website traffic and user behaviour, which may involve sharing anonymized or aggregated data.
2.6 We ensure that any third-party service providers we work with have adequate data protection measures in place.
3. Legal Compliance:
3.1 We may disclose information to third parties when we reasonably believe disclosure is required to comply with the law, including, but not limited to, compliance with subpoenas, search warrants, or other legal process.
3.2 Your information may be transferred to and processed in countries outside of your own, where data protection laws may differ from those in your jurisdiction.
3.3 We may transfer your personal data to servers located in countries outside of your residence, for processing and storage.
3.4 We take steps to ensure that your personal information is protected when it is transferred internationally, including using approved transfer mechanisms and implementing robust security measures.
4. Data Security
4.1 We take the security of your data seriously and employ industry-standard practices to safeguard it.
4.2 We use secure server technology and encryption to protect your sensitive information.
5. User Rights and Choices
5.1 We provide you with the ability to access, update, and correct your personal information. To do so, please log in to your account, go to the ‘My Account’ page, and use the provided tools to edit your details. If you require assistance, please contact our support team.
5.2 To delete your account and associated personal data, please click the Delete Account button on your My Account page linked in the menu.
5.3 You can unsubscribe from our marketing emails at any time by clicking the ‘unsubscribe’ link at the bottom of any email, or by updating your communication preferences in your account settings.
5.4 To opt out of data sharing with third-party partners for targeted advertising, please adjust your privacy settings in your account.
5.5 In addition to our website’s cookie settings, you can also manage cookies through your browser’s settings. Please refer to your browser’s help documentation for instructions.
5.6 For a portable copy of your data, please access the Data Request Form also available within your My Account page.
6. Cookies and Tracking Technologies
6.1 To provide you with the best possible experience, we use the following cookie categories.
6.1.1 Essential Cookies for core website functionality, such as account login and secure transactions.
6.1.2 Performance Cookies to help us understand how you interact with our website, allowing us to improve its performance and usability.
6.1.3 Functional Cookies enable personalized features, such as remembering your language and purchase preferences.
6.1.4 Marketing Cookies to deliver targeted advertisements based on your browsing activity and interests.
6.2 We retain cookies for varying lengths of time, from the duration of your browsing session to a maximum of 2 years, depending on the cookie’s purpose.
7. Children’s Privacy
7.1 Our website is not intended for children under 18. We require parental consent for any collection of personal information from children under 18. If a child under 18 attempts to register, we will request and verify parental consent before collecting any personal information.
7.2 We do not collect personal information from children under 18 without verifiable parental consent. If we learn we have collected such information without consent, we will delete it.
8. Policy Updates and Contact Information
8.1 We reserve the right to modify this Privacy Policy. We will provide notice of any changes by posting the revised policy on our website and, if the changes are significant, by email.
8.2 If you have any questions or concerns about our privacy practices, please contact us at info@ccet.ac.zm.
9. Legal Compliance
9.1 We are committed to complying with the GDPR, ensuring the protection of personal data for our users in the European Union.
9.2 We are committed to complying with the Zambian Data Protection Act, as well as all applicable data protection laws in the jurisdictions of our users, ensuring the protection of your personal information.

Last updated on 5th March, 2025